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CME: How implicit bias and culture competence shape the patient healthcare experience


AN ACCREDITED UP-TO-DATE VERSION OF THIS TOPIC CAN BE FOUND AT: How implicit bias and culture competence shape the patient healthcare experience

Activity Description / Statement of Need:

Cultural competence has been defined in a variety of ways. According to the CDC, cultural competence is a “set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations.” In the setting of healthcare, practicing cultural competence can improve the ability of healthcare professionals (HCPs) to meet the social, cultural, and linguistic needs of patients, which may ultimately improve health outcomes among diverse groups of patients with unique sociocultural identities including race, ethnicity, gender, and sexual orientation.

These observations illustrate not only that there is a gap in care related to the incorporation of cultural sensitivity into health care in the US but also that there are available solutions, and HCPs and their patients stand to benefit from provision of continuing education to address those needs.

Target Audience:

Physicians, pharmacists, physician assistants, nurse practitioners, and other HCPs.

This program is supported by educational grants from Amgen and Gilead.

This activity is free of charge.

Release Date: April 04, 2022 -- Expiration Date: April 30, 2024

Faculty: Marin Gillis, PhD, LPh


  • Kinds of Bias
  • Cultural Competence
  • Thinking and Reasoning
  • Heruistics
  • Attribution
  • Profound Conceptual Conflict
  • Failures in Perception and Biases
  • Women’s Health
  • Clinical Trails
  • Race / Ethnicity
  • LGBTQ+
  • Disability
  • Obesity
  • Ethics
  • Bias in Diagnosis

Learning Objectives

By the end of the session the participant will be able to:

  • Define bias and identify different types of bias in medicine.
  • Articulate examples of how bias makes an impact in education, research, clinical diagnosis, treatment decisions, and health outcomes.
  • Recall challenges in healthcare encountered by patients of different populations, cultural backgrounds, and identities.
  • Describe the professional ethical responsibility to mitigate bias and develop cultural humility.
  • Develop strategies to address bias and practice respect for patients from all backgrounds.


ACCME Activity #202289975


Faculty Disclosure and Resolution of COI

As a provider of continuing medical education, it is the policy of ScientiaCME to ensure balance, independence, objectivity, and scientific rigor in all of its educational activities. In accordance with this policy, faculty and educational planners must disclose any significant relationships with commercial interests whose products or devices may be mentioned in faculty presentations, and any relationships with the commercial supporter of the activity. The intent of this disclosure is to provide the intended audience with information on which they can make their own judgments. Additionally, in the event a conflict of interest (COI) does exist, it is the policy of ScientiaCME to ensure that the COI is resolved in order to ensure the integrity of the CME activity. For this CME activity, any COI has been resolved thru content review ScientiaCME.

Faculty: Marin Gillis, PhD, LPh, Professor and Interim Chair, Department of Justice & Health Humanities, Roseman University of Health Sciences, College of Medicine, has no relevant financial disclosures.


Faculty WILL NOT discuss off-label use of a commercial product.

Disclosures of Educational Planners: Charles Turck, PharmD, BCPS, BCCCP, CEO of ScientiaCME, has no relevant financial disclosures.

Commercial Support Disclosure: This program is supported by educational grants from Amgen and Gilead.


  • Read the learning objectives above
  • Take the Pre-Test (optional). Completion of the pre-test will help us evaluate the knowledge gained by participating in this CME activity.
  • View the online activity. You may view this is in more than one session, and may pause or repeat any portion of the presentation if you need to.
  • Minimum participation threshold: Take the post-test. A score of 70% or higher is required to pass and proceed to the activity evaluation.
  • Complete the activity evaluation and CME registration. A CE certificate will be emailed to you immediately.

Cultural/Linguistic Competence & Health Disparities

System Requirements

Windows 7 or above
Internet Explorer 8
*Adobe Acrobat Reader
Mac OS 10.2.8
Safari or Chrome or Firefox
*Adobe Acrobat Reader
Internet Explorer is not supported on the Macintosh

*Required to view Printable PDF Version

Perform Pre-Test (optional)

Please take a few minutes to participate in the optional pre-test. It will help us measure the knowledge gained by participating in this activity.

Additional Courses That Are Related To This Activity

The role of cultural competence in healthcare: cultural and linguistic competence

Vaccine hesitancy and denial: A problem for the ages coming into sharp focus during the pandemic